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Account Deletion

This is referring to the Apple App store, and Google Play stores

If you would like to cancel and delete all your account data, please follow the below steps: 

1. Under 'Account Settings' go to 'Cancel My Account'
2. Follow the prompts to cancel your account 
3. Account data is automatically deleted in 90 days, if you would like to have your account information deleted earlier then contact support via the chat interface or via email: support@shae.ai. 

Account data may be wiped in total, not in part.

Thanks, and we're sad to hear you are leaving us! We would love to learn more about why you're leaving, and what would make you excited to stay - reach out at support@shae.ai for a chat.

Thanks for being part of our community for a while!



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